FAQs: Online Shop
Deliveries to parcel stations (Packstationen) – what has to be considered?
As a customer of the Kräuterhaus you can get the goods delivered to a parcel station (Packstation) or a post office of DHL. (This service is currently only available within Germany.)
Hint: You have to sign up as a customer at DHL first!
You activate the check mark “deliver to a parcel station/post office” in the form for delivery addresses.
Now you fill in the following input fields:
- Your name and the post code and place of the parcel station/post office
- post number = your customer number at DHL
- Choose: post office or parcel station
- In the next input field you fill in the number of the branch or station (That is how you can find the parcel stations of DHL)
You do not need to indicate any further details. Please save your data and proceed with your order.