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FAQs: Online Shop

Where and how can I redeem a voucher after recommending a friend?

You can easily redeem a voucher which you have received, for example, for recommending a new customer, via your customer account. As soon as your recommended friend has placed an order in our shop, you will be able to redeem your voucher.
(See Voucher management. Here you can find out the current status of your new customer recommendation).

In your customer account, under "Binding order", you can in this case receive an appropriate indication and can redeem the voucher.

Additional note: In the "Voucher management", you can redeem several vouchers at the same time. The appropriate discount is taken into account in your order.
Please observe that only vouchers which have been purchased via our online shop can be redeemed.

Here you will find your "Customer account/Registration".

All prices incl. statutory VAT plus shipping costs The original price information relates to the current catalogue.

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