Collecting, processing and using personal data
You can visit our online shop without having to give any personal information. If you register as a customer, order goods or wish to use certain functions on our website, personal data will be recorded. We will save your order data and send it to you by email.
Use and circulation of your data
We will not share your personal data, including your postal address and email address with third parties without your explicit consent, which can also be revoked at any time. This excludes our service provision partners, which need the data for order processing purposes, for example, the shipping company commissioned with delivery and the bank commissioned with payment processing. In these cases, the scope of the data shared is limited to the necessary minimum. Forwarding to other third parties is excluded.
Your personal data is encrypted with SSL technology (Secure Socket Layer) and is sent via the Internet with 128 bit encryption. This data transfer procedure is currently the most prevalent and the safest on the Internet and is used as standard by the Kräuterhaus whenever sensitive data is being sent. Credit card data is not saved, but is collected and processed directly by our payment service provider. Access to your customer account is only possible after entering your personal password.
Right to information
In accordance with the German Federal Data Protection Act, you have a right to free information about the data saved about you as well as a right to amend, block or delete this data.
Revocation of consent
Use of Google Analytics
If you would like to receive the newsletter offered on the web site, we need an e-mail address from you as well as information that allows us to check that you are the owner of the e-mail address provided and that you agreed to receipt of the newsletter. Further data is not recorded. We use this data exclusively for despatch of the requested information and do not pass it on to third parties.
You can withdraw your agreement to your data and e-mail address being saved, and to their use for despatch of the newsletter, at any time, such as by using the "unsubscribe" link in the newsletter.