Data privacy

Collecting, processing and using personal data

You can visit our online shop without having to give any personal information. If you register as a customer, order goods or wish to use certain functions on our website, personal data will be recorded. We will save your order data and send it to you by email.

Use and circulation of your data

We will not share your personal data, including your postal address and email address with third parties without your explicit consent, which can also be revoked at any time. This excludes our service provision partners, which need the data for order processing purposes, for example, the shipping company commissioned with delivery and the bank commissioned with payment processing. In these cases, the scope of the data shared is limited to the necessary minimum. Forwarding to other third parties is excluded.

Use of cookies

On various sites, we use cookies to make your visit to our online shop more appealing and to enable the use of certain functions. These are small text files which are saved on your computer. The cookies used by us (session cookies) are deleted from your hard drive at the end of the browser session.

Data security

Your personal data is encrypted with SSL technology (Secure Socket Layer) and is sent via the Internet with 128 bit encryption. This data transfer procedure is currently the most prevalent and the safest on the Internet and is used as standard by the Kräuterhaus whenever sensitive data is being sent. Credit card data is not saved, but is collected and processed directly by our payment service provider. Access to your customer account is only possible after entering your personal password.

Right to information

In accordance with the German Federal Data Protection Act, you have a right to free information about the data saved about you as well as a right to amend, block or delete this data.

Revocation of consent

You can update, block or delete your saved data at any time. In this case, please contact by email or change the data yourself at
"My account/Login »".

Use of Google Analytics

We are committed to designing our web pages as effectively as possible so that they are attractive for our visitors. In order to be able to do so, we need to know which parts of the website are well received by visitors. The website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics also uses cookies, i.e. text files that are stored locally on your computer, and which enable your use of the website to be analysed. The information generated by the cookies is generally sent to one of Google’s servers in the USA and stored there. However, if IP anonymization is activated on this website, the IP address will be shortened by Google to that of the member states of the European Union or other states within the European Economic and Monetary Union prior to transmission. The full IP address will be transmitted to a Google server in the USA and shortened there in exceptional cases only. Google will use this information to evaluate your use of the website, to compile reports about your website activities and to provide further services to the website operator in connection with the use of the website and the internet. The IP address transmitted by your browser via Google Analytics will not be used by Google in combination with any other data. If you do not want cookies to be stored, you can change your cookie browser settings accordingly. However, we do point out that this may prevent you from using certain parts or features of the site. In addition, you can download and install a plugin that prevents Google from using cookies to collect data (including your IP address) regarding your use of the website:

Newsletter data

If you would like to receive the newsletter offered on the web site, we need an e-mail address from you as well as information that allows us to check that you are the owner of the e-mail address provided and that you agreed to receipt of the newsletter. Further data is not recorded. We use this data exclusively for despatch of the requested information and do not pass it on to third parties.
You can withdraw your agreement to your data and e-mail address being saved, and to their use for despatch of the newsletter, at any time, such as by using the "unsubscribe" link in the newsletter.

All prices incl. statutory VAT plus shipping costs The original price information relates to the current catalogue.

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{txt_shipped_with_dhl] Data security through SSL

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